PRIVACY POLICY & GDPR STATEMENT

We may collect the following data in order to respond to your request for information or to register your account application:
Name
Address
Email
phone number
Details of request for information.
Bank details

You will directly provide us with most of the data we collect. This takes place when you:
a. Contact us via our website.
b. Email us.
c. Telephone regarding our services or regarding an existing or proposed service
d. Register for an account
e. Use or view our website via your browser’s cookies
f. Place an order online

We collect your data so that we can:
a. Complete requests for information on our services
b. Fulfil orders placed by you online or in store.
c. Register an account in your name.
d. Email you with news or services we believe you may be interested in (only when you have requested we do so.)
e. Using Google Analytics, gather information on the numbers of visitors to our website and the pages of our website that are viewed.

We keep any personal data you have provided in order to process any requests for information. Once this process is completed, we will retain your information until you directly withdraw your SWS membership.

We will share information only if you apply for an SWS Credit Account. Information may be shared with previous companies you have worked for in order to obtain a trade reference. We will also use your information to find your credit score as standard procedure.

• You have the right to request copies of the personal data we store about you.
• You have the right to request that we correct any information you believe is inaccurate and to request that we complete information that you believe is incomplete.
• You have the right to request that we erase your personal data under certain conditions.
• You have the right to request we restrict processing of your personal data under certain conditions.
• You have the right to object to our processing of your personal data under certain conditions.

When making a request to exercise any of these rights, please contact us at enquiries@swswardrobes.co.uk We have one month to respond to your request.

Cookies are text files places on your computer to collect login information or visitor behaviour information. When you visit our website, we may collect data from you automatically through cookies.

We use cookies in the following ways:-

a. Via Google Analytics to gather information on the number of visitors to our website and the pages and interactions they have made with the website.
b. If you have access to password protected pages, we use cookies to store your login information to keep you logged in
c. Where online payments are available, we use cookies to store the details of your order.

You can set your browser not to accept cookies. However, this may mean that some of our website features may not function as a result.

Our website contains links to other websites. Our privacy policy only applies to our own website, and therefore, should you click on a link to another website, you should read their privacy policy.

If you have any questions about our privacy policy or the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at enquiries@swswardrobes.co.uk